Breadcrumbs

Type: Atlassian-collected end-user data

Data subjects

Customers and their contact details

Personal data

Company name, contact names and emails

Purpose of processing

License management

Legal basis for processing

  • Contractual,

  • For legal reasons (Prove the contractual engagement, etc.).

Retention period

As long as provided by Atlassian, and 10 years after the last event with the customer.

International transfers

  • Downloaded and hosted in Europe.

Security measures

  • Encryption at rest and in transit,

  • Access controls,

  • Empoyee confidentiality agreement.


Contents of Atlassian-collected end-user data

Atlassian has defined “End-user data” in the Atlassian Developer Terms:

https://developer.atlassian.com/platform/marketplace/atlassian-developer-terms/


It varies depending on Atlassian. At this date (July 3, 2025), it includes:

  • saleDate

  • transactionId

  • addonLicenseId

  • hostLicenseId

  • licenseId

  • addonName

  • addonKey

  • licenseType

  • hosting

  • changeInBillingPeriod

  • oldBillingPeriod

  • billingPeriod

  • changeInTier

  • oldTier

  • tier

  • appEntitlementId

  • appEntitlementNumber

  • parentProductName

  • changeInParentProductEdition

  • oldParentProductEdition

  • parentProductEdition

  • hostEntitlementId

  • hostEntitlementNumber

  • cloudId

  • maintenanceStartDate

  • maintenanceEndDate

  • saleType

  • purchasePrice

  • vendorAmount

  • partnerDiscountAmount

  • paymentStatus

  • dunningStatus

  • refundReason

  • creditNoteReason

  • loyaltyDiscountAmount

  • loyaltyDiscountReason

  • marketplacePromotionDiscountAmount

  • marketplacePromotionDiscountCode

  • marketplacePromotionDiscountReason

  • expertDiscountAmount

  • expertDiscountReason

  • manualDiscountAmount

  • manualDiscountReason

  • paymentTerms

  • originalTransactionId

  • originalTransactionSaleDate

  • company

  • country

  • region

  • technicalContactName

  • technicalContactEmail

  • billingContactName

  • billingContactEmail

  • partnerType

  • partnerName

  • partnerContactEmail

  • partnerContactName

  • lastUpdated

  • transactionLineItemId

  • appEdition