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Data residency

Requirement Yogi now supports data residency for both Requirement Yogi for Confluence and Requirement Yogi for Jira apps. This ensures that your data is stored and processed in a specific geographic region, helping you meet compliance and governance requirements.

Supported regions

We currently support the following regions:

  • 🇪🇺 European Union (EU): hosted in Ireland

  • 🇺🇸 United States (US): hosted in Virginia

Default region: If data residency is not configured, data is stored and processed in the EU region by default.

Realm pinning

New installations

For new installations, data residency is automatically determined based on your Atlassian site’s pinned location:

  • If your Atlassian site is pinned to a supported region (EU or US), your data will be stored and processed in that region.

  • Otherwise, your data will be stored and processed in the EU region by default.

Existing installations

For existing installations, data residency works as follows:

  • If you uninstall and reinstall the app within 30 days, data will remain in the same region to avoid accidental data loss.

  • If you uninstall and reinstall the app after 30 days, it works like a new installation (the region will match your Atlassian site’s pinned region if applicable, or default to the EU region). However, please note that if the region changes, you will lose your data.

Realm migration

We support automatic migration of data between regions (e.g. from EU to US). Here are the different options for you:

1. Schedule a data residency move through the administration

You can follow Atlassian’s documentation: https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/

Is my data kept ?

When you migrate the app between regions, no existing app data is transferred, only your Confluence data serves as the source for rebuilding.

After the migration, a full re-indexing of your Confluence pages and macros will recreate the bulk of your requirements. Most content extracted from Confluence pages and macros will be recovered, including requirements, properties, links and page links.

⚠️ However, any user-generated data not defined in Confluence pages, such as saved matrices, configurations, transformations, Jira links, etc., will be lost.

2. Uninstall and reinstall the app with Atlassian support

Another option is for you to manually reach out to Atlassian team who will uninstall and reinstall the app for you, in the correct region.

  • Contact Atlassian Support to force a realm migration for the app. However, this will result in loss of all data associated with the app.

  • After the migration, you can recover most data by navigating to Confluence > Apps > Manage apps > Requirement Yogi > Administration > GDPR tab and clicking the RESTORE button.

    • This will re-index all your Confluence pages and macros, which are the primary source of data in our Confluence app.

    • ⚠️ Any user-generated data not defined in Confluence pages, such as saved matrices, baselines, configurations, transformations, Jira links, etc., will not be recovered and will be permanently lost.

Frequently Asked Questions

Q: Can I manually move data from one region to another?

A: Yes. Currently, you can follow this documentation: https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/. Or, you can contact Atlassian Support if you want to force a realm migration for a given app (with data loss). Feel free to contact us if you have specific migration needs.

Q: What data is recoverable after a forced realm migration and full reindex?

A: Most content extracted from Confluence pages and macros will be recovered, including requirements, properties, links and page links. However, any user-generated data not defined in Confluence pages, such as saved matrices, configurations, transformations, Jira links, etc., will be lost.